How Ridejoy Builds Trust and Respect
Ridejoy is a community built on trust and respect. We want you to be confident that when you arrange a ride on Ridejoy, you’re going to have a great trip and get where you need to go!
Today, every Ridejoy user connects with Facebook, automatically linking key parts of their identity (first name, last initial, photo and number of Facebook friends) to their Ridejoy profile. The vast majority of people choose to share more details about themselves including age range, work & education history, and personal bio. We even show if you have mutual Facebook friends with another Ridejoy user.
Our New Feature: Reviews & References
Today we’re very excited to announce the launch of Reviews and References: a two-for-one feature that brings a strong reputation and accountability system to our community. The end result? The confidence that you can get can an awesomely fun, safe and reliable ride on Ridejoy. Let’s take a closer look:
Q: What are Reviews?
A: Reviews are specific feedback given by users who have arranged a ride on Ridejoy. If you arrange a ride on Ridejoy, after the trip is over – you will have the option of leaving your driver/passenger a review including how the trip went and whether you’d recommend this person in the future. This feedback will show up on their Ridejoy profile for future trips posted by that user.
Q: What are References?
A: References are general endorsements given by friends/colleagues of a Ridejoy user.Users invite their friends on Facebook or Ridejoy to write a reference endorsing them as a driver, passenger and fellow human bean. After reading and approving the reference, it goes up on that users Ridejoy profile, next to their reviews.
Q: What’s the difference between the two?
A: Reviews are specifically for arranged rides and permanent. References are from facebook friends and optional.
Reviews are only available for rides arranged on Ridejoy using our Ride Arrangement process. This means if you took the conversation to email or phone or otherwise didn’t finalize the ride using a Ride Arrangement, you won’t be able to leave a review.
References are sent as requests to the Facebook friends of a Ridejoy user and that user gets to approve (or not approve) the feedback before it is displayed on their profile
So that’s a little bit about reviews and references. If you’re a Ridejoy user and want to leave a review click here (and if you’d like to request a reference, click here).
Want to get more details on how to do it? We’ve made walk throughs for both requesting references and leaving reviews:
Refer a hire and you both get Ridejoy's Ultimate Collaborative Consumption Package!
$1000 credit for Airbnb, Taskrabbit, Grubwithus, Getaround, RelayRides, Skillshare, or more.